Tideworks Technology launched a new Data Platform at its 2024 Customer Conference in Seattle last month. The new application paves the way for terminals to use AI to improve operations.
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Founded in 1999, Tideworks started as the IT arm of SSA Marine, developing intellectual property before spinning off into its own entity. Tatterson recalled how the company’s first client was a small container terminal in British Columbia, Canada.
Much has been made in the press over Generative Artificial Intelligence (GenAI) applications following remarkable success of OpenAI’s ChatGPT launch in 2022.
Tideworks is developing a strategic framework for establishing AI in terminal operations that aims to put terminals in a position to take advantage of the new technology.
Terminals are continually pressured to increase the efficiency of how goods are moved. As such, operators must be able to obtain and leverage insight from data quickly to make decisions that impact
their business and customers.
Tideworks Technology provides terminal operating system (TOS) solutions to marine and intermodal rail customers, enhancing cyber security and operational practices. Tideworks recently developed a virtual reality equipment training platform in partnership with Manzanillo International Terminal (MIT) to meet their training and safety needs.
Chad Van Derrick*, Vice President, Product Management, Tideworks Technology, highlights the opportunities presented by the adoption of AI in TOS and charts a practical path to its implementation.
New innovations with automated gate systems mean they play an increasingly influential role in optimizing container terminal performance.
For most people, the shipping industry only pops on their radar after disaster hits. In 2020, the COVID-19 pandemic snarled supply lines, creating months-long shipping issues.
With issues such as the Panama Canal’s restrictions and the attacks in the Red Sea making it a challenge for terminal operations to accurately forecast demand and volumes, terminals should leverage different data types to improve accuracy, according to Chad Van Derrick, vice president of software product management at Tideworks Technology.
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