Adapt to your unique terminal needs

Tideworks Extensibility empowers terminals to build custom workflows, integrations, and automations while preserving stability, security, and upgradeability.

Accelerate Innovation

Solve problems and deploy new capabilities faster. Use standardized APIs, scripting tools, and configurable workflows to deliver enhancements in weeks rather than waiting for lengthy development cycles.

Build Secure Custom Solutions

Adapt Tideworks applications to your unique business requirements. Use secure APIs, SDKs, and built-in guardrails to create terminal-specific workflows, automations, and integrations.

Connect Your Ecosystem

Connect Tideworks solutions with ERP systems, planning tools, gate technologies, financial platforms, and other business-critical applications to eliminate data silos and improve visibility across the operation. 

Automate Operational Workflows

Reduce manual effort and streamline operations. Leverage event-driven triggers and scripting capabilities to automate notifications, business rules, data exchanges, and repetitive tasks. 

Protect Long-Term Investments

Customize without modifying core applications. Extend functionality while reducing reliance on expensive custom development, simplifying future upgrades, and protecting long-term investments.   

Govern with Confidence

Protect stability as your business evolves. Built-in security, testing, monitoring, and governance tools help ensure reliable operations as new capabilities are deployed.

Tideworks Unified Gateway (TUG)

Extend the value of your terminal data beyond operational systems. Tideworks Unified Gateway (TUG) provides secure API access to real-time terminal information, connecting customers, shipping lines, truckers, and logistics providers with the data they need to automate processes, improve visibility, reduce manual inquiries, and create more connected supply chain experiences

Tideworks Extensibility empowers terminals to innovate faster, improve decision-making, streamline operations, and reduce the risks associated with traditional custom development.

Frequently Asked Questions

What is Tideworks Extensibility?

Tideworks Extensibility is a secure customization framework that enables terminals to build integrations, automate workflows, and develop custom solutions on top of Tideworks applications without modifying the core product.

How is Extensibility different from traditional customizations?

Traditional customizations often require changes to core applications, resulting in costly development work and adding complexity during upgrades. Tideworks Extensibility allows terminals to add functionality, integration, and business logic while preserving system stability and simplifying future upgrades.

Does Extensibility support custom applications?

Yes. Customers and technology partners can use APIs, SDKs, and scripting tools to build custom applications and workflows that address terminal-specific business requirements.

How does Tideworks protect system stability?

Extensibility uses built-in guardrails, governance controls, and security measures to help customers extend functionality without directly modifying the terminal operating system database. Features such as containerization, authentication controls, and rate limiting help maintain system stability.

Will customizations affect future upgrades?

No. Extensibility is designed to help terminals extend functionality while maintaining a more predictable upgrade path and reducing the risks commonly associated with custom code.

Who can use Extensibility?

Extensibility is designed for terminal operators, IT teams, developers, and technology partners who need to tailor Tideworks solutions to meet unique operational requirements.

Can Extensibility support data sharing with external partners?

Yes. Tideworks Extensibility includes capabilities such as Tideworks Unified Gateway (TUG), which provides secure API access to real-time terminal information. This enables terminals to connect with customers, shipping lines, truckers, and logistics providers without requiring direct access to core terminal systems.

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