We recently sat down with our team of client success managers to discuss how they plan on maintaining client relationships while working remotely.
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Client Success Managers (CSMs) are the primary points of contact for Tideworks’ client success team. CSMs interface with clients daily to anticipate their needs, understand their challenges, and provide an open avenue for communication.
Get the answers to the frequently asked questions about our comprehensive approach to training when you implement Tideworks at your terminal.
We sat down with our Client Services Managers (CSM) to discuss the industry in the wake of COVID-19 and what changes are on the horizon.
We believe a company is only as strong as its people. Thankfully for us, we have the best in the business. Meet the CSMs of Tideworks.
Our Client Services team exists to provide our clients support and ensure they get the most out of our products. Let’s look at the roles within the team.
COVID-19 was one of the biggest crises the intermodal industry has faced in recent decades, but volume volatility is an ever-present concern.
Terminal View with TANGO Trace and Go is bringing equipment location tracking down from your RTGs and top-picks and making it available to every piece of equipment in your yard.
Tideworks delivers world-class TOS solutions. Advent eModal better connects terminals to the greater logistics ecosystem. Together, they provide unmatched service to an expanding, shared customer pool.
To analyze the daily nuts and bolts of your business there’s no simpler way to monitor activity than with IPRO’s Find Tool. For even greater visibility and reliable performance metrics, be sure to explore the benefits of Tideworks Insight.
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