Mainsail 10 is coming! Here are some of our most frequently asked questions about upgrading from Mainsai Classic/Vanguard.
Read More
A true jack-of-all-trades, Mark Longman’s input has been invaluable throughout his career at Tideworks. Today he’s a senior software engineer and team lead in developing the next iteration of our Mainsail Terminal Operating System (TOS). In 2001, he joined Tideworks as a front-end web developer. Since then he’s worked on almost every web-based product carried by both Tideworks and Carrix. User interface and usability design have always been paramount to his approach in software development and he has thoroughly enjoyed playing a role in creating clean and simple software solutions.
At Tideworks, we work extremely hard to make sure that our software solutions answer the exact problems our customers are faced with. Over the years we’ve refined a process that starts with sales and business development and takes us straight through to rollout and implementation. We’re thorough so that the final phase goes smoothly and terminal operators are prepared to leverage our software.
Port automation is the future, but the future is very much founded in the present. Automation is already helping ports around the world increase efficiency, serve more customers and handle more cargo with fewer resources, and increase visibility into the data that drives better decisions.
Businesses that use disparate legacy systems to both capture data and bill customers are almost certainly experiencing revenue leakage. This is because they rely on highly subjective manual data entry, so billing opportunities are invariably lost, resulting in customers paying less than they should be.
Picking a TOS to help run your operations is not a decision to be taken lightly. After all, whichever one you pick will be fully integrated into your organization — and your terminal’s success for years to come may depend on having a system that not only works well for...
Read More
The only constant is change. Nowhere is this truer than in the world of terminal operations. Whether it be seasonal fluctuations or increased demand over time, terminals are always chasing ideal efficiency and scaling to meet demand. Unfortunately, most organizations cannot increase their physical footprint or their staff quickly or...
Read More
Upgrading a legacy terminal operating system (TOS), or switching to a different software provider, isn’t a decision that’s made lightly. The costs involved, both financial and operational can be significant. However, it is often a necessary step for a terminal struggling with a TOS that they’ve outgrown. Not only can...
Read More
The world that we live and operate in is more globally connected than ever before. Software rules every aspect of life and is integrated into everything from communications to transportation. For something as complex as marine terminal operations, this means that specialized software needs to help manage every aspect of...
Read More
In today’s modern terminal ecosystem, users should be empowered to leverage granular, powerful insights to make impactful operational improvements in their terminal. With Mainsail 10, operators are getting these data, and they’re getting them fast. With Mainsail 10, fast is held to a higher standard. Users who spend hours each...
Read More
Recent Comments