Picking a TOS to help run your operations is not a decision to be taken lightly. After all, whichever one you pick will be fully integrated into your organization — and your terminal’s success for years to come may depend on having a system that not only works well for your business, but is also backed by a company that is stable, dependable, and understands your needs.
Here at Tideworks, we are proud to have years of intimate terminal experience that has allowed us to create our dynamic, flagship TOS, Mainsail 10. That experience, combined with diverse customer partnerships and breakthrough innovations, has guided every aspect of Mainsail 10 to make it the most effective platform for marine terminal operations. With Tideworks, you are not just dealing with a TOS provider, you are partnering with an organization committed to the success of your terminal in the long run. An organization that will take the time to understand your specific challenges and provide effective solutions.
Our Customers
Tideworks partners with organizations and ports of all sizes from every corner of the globe. From New Orleans to New Caledonia, Tideworks has provided TOS solutions that are tailored to our customer’s needs. As a company that is born out of marine and rail terminal operations, we continue to foster close relationships within the global supply chain in order to advance learning and understanding the industry from the front lines.
Our platform’s easy scalability makes Tideworks ideal for organizations that are driven to grow as we will stick with you every step of the way, helping to solve the challenges that tomorrow brings. We support a wide variety of terminals, including marine and rail operations as Tideworks continues to learn, grow, and improve.
What Makes Us Different
We understand that there are plenty of TOS providers to choose from. However, we at Tideworks pride ourselves on the fact that we are constantly striving for innovation — adapting to the dynamics of the industry. We achieve this through our close customer relationships and customer success teams that travel to your organization to understand how you operate, bringing back valuable insight to our engineers and designers. We are customer-driven and operations-focused in everything that we do.
Download our NOT Case Study to explore how Tideworks implemented Mainsail® at New Orleans Terminal to ensure improved yard control and terminal management.
Another factor that sets us apart is our philosophy of the empowered user. Many large TOS platforms are monolithic and centralized, which means that customers are provided with a rigid TOS and any changes to reconfigure the TOS to meet their changing needs require the work of backend engineers. We took the opposite approach with Mainsail 10. Our TOS is fully customizable and configurable while still being intuitive and easy to use. This means that you, the terminal operator, have the power to tailor Mainsail 10 as often as you need in order to be agile and responsive to the world around you. Only with Tideworks are you empowered to use a tool that can be used however you see fit while still being supported by a dedicated team when necessary.
The Team Behind Mainsail 10
Beyond our engineers and customer success team, Tideworks is uniquely equipped with two types of members: veteran minds with years of practical operations experience, and bright, young thought leaders who bring in a wealth of innovative ideas with their fresh eyes and curious, engaged attitudes. By combining these two worlds, our teams create the truest definition of synergy by fostering new ideas that are guided by real-world terminal operations needs.
Mainsail 10 has a plethora of features that our team is excited to see our customers use. Whether it be the fully customizable user interface that lets managers create roles with custom views and configurations, the streamlined workflows, or the overall ease of the entire system that results in minimal required training and onboarding times. The platform has been years in the making and we are ready to serve our customers for years to come as they implement what we believe to be the best TOS available.
The Modern Terminal Operating System
Here’s What You Should Consider Before Upgrading Your TOS
How do you know which TOS will fit your present and future needs? Ask your prospective TOS provider these five critical questions.
