Project Lead
The project has been led by Tideworks Technology, a leading provider of terminal operating systems (TOS), in collaboration with Freightliner Ltd., the UK’s leading maritime intermodal logistics operator.
Project Description
Tideworks Technology has deployed an advanced and innovative automation solution to optimize booking and rail planning processes across Freightliner’s terminal network. Freightliner is the largest maritime intermodal logistics operator in the UK, offering container transport from all major ports to a national network of inland terminals. The project integrates Tideworks’ Intermodal Pro® (IPRO) system with Decisions, a low-code, rule-based automation platform designed to enhance decision-making through intelligent technologies.
This integration enables the digitalization and automation of traditionally manual processes, such as assigning bookings to virtual railcars or managing planning data, drastically reducing human intervention and the costs associated with errors. These operations are now managed automatically through Tideworks’ business rules engine and planning API, which allow for the application of terminal-specific rule sets, adapting to the unique requirements of each infrastructure in a tailored manner.
As a result, the system ensures faster response times, improved operational consistency, and greater accuracy in planning tasks, thereby optimizing the use of available resources.
Project Objectives
The main objective of the project is to improve the efficiency and reliability of intermodal rail planning processes.
Through the implementation of intelligent automation, the aim is to reduce human errors, accelerate booking and planning processes, shorten response times, and increase the adaptability of the system.
This innovative solution also allows Freightliner to scale its operations more efficiently and make better use of available resources, enabling the management of higher cargo volumes with fewer resources.