Tideworks Technology, Inc. is headquartered in Seattle, Washington, and is a wholly-owned subsidiary of Carrix, Inc., a leading international marine terminal operator with over a century of experience. Tideworks leverages proven technology and industry best practices to maximize operational productivity and enhance communication with customers and partners.

Tideworks' core terminal solutions - Mainsail®, Spinnaker Planning Management System®, and Genoa Breakbulk Management System® - are built on more than 30 years of industry experience. Engaged by more than 25,000 users at over 70 sites, Tideworks' solutions have the proven scalability to process well over one million TEUs per year in a given facility.

Tideworks offers comprehensive technology solutions for a wide range of logistics services, including container, breakbulk and intermodal terminal management; rolling stock tracking and management and warehousing and Container Freight Station (CFS) activities.

Tideworks was founded by terminal operations professionals, so we understand the need for extremely dependable, cost-effective terminal operating systems (TOS). Based on 100 years of operational experience, our proven applications and industry-leading support generate greater efficiency and a rapid return on investment for our clients. Whether you move containers, conventional cargo or rolling stock, Tideworks has a solution to help you improve communication with customers, enhance cargo visibility and manage your business more efficiently.

Isn't it time you expect more from your technology partner?

Platinum Support: Tideworks raises the bar on customer service with after sale support that is unrivaled in the industry. Our clients receive around-the-clock support services via our Service Center, second-tier support from Application Support Specialists and access to On-Site or Regional Field Support personnel. Where we've deployed third party applications or hardware, we can also act as a single point of contact for support issues between third party vendors and our clients. No other TOS provider offers this comprehensive support standard.

No Hidden Costs: When Tideworks licenses its software, the customer receives ALL of the features and functionality contained in the application. We believe whether or not a client decides to use features contained in the software should be an operational decision, not a financial one. In addition, our Platinum Support service includes "Software Assurance," so you receive routine software upgrades at no additional cost, giving you access to new features as the technology develops.

Unrivaled Experience: With 40 years of experience as the technology division of a leading international terminal operating company, our highly experienced team of technology professionals are terminal operations industry insiders. This history, coupled with our diverse installation experience that includes terminals of all sizes, cargo mixes and operational strategies, truly enables us to partner with our clients to help them achieve their operational and business goals. Whether that means helping a customer revise a business process, implementing new software or recommending a third-party solution, we do whatever it takes to make the project a success.

Proven, Flexible Solutions: Tideworks provides best-of-class terminal operating system solutions that scale to the demands of a growing terminal operation. We recognize that terminals vary in size and change over time, so our solutions can change easily with the operation. They also integrate seamlessly with a client's existing systems and with cutting-edge automation technologies. Whatever your business challenge, Tideworks has a flexible solution to meet your needs.